A. The city shall read water meters during the third week of each month and mail bills to the address provided by the customer. Bills shall be due on the twentieth day of each month. Upon approval and prior arrangement with the city advance payments are acceptable.

B. Unpaid accounts become delinquent the day following the due date. A penalty of eight percent shall be added to all delinquent payments. The finance director may send a notice of account delinquency to each delinquent customer as soon as possible after the due date. On or after 10 calendar days after an account becomes delinquent, a turnoff notice shall be delivered to the customer. The notice shall state a date on or after which water will be turned off if the delinquent account has not been paid in full. Such date will be not less than two business days after the date of notice if the notice is delivered to the address receiving water service or not less than seven business days if the notice is mailed to the address of record of the customer. The delivery to the premises served or mailing to the address of record of the customer shall be considered a delivery to the customer. On or after the turnoff date, any agent of the city may turn off the water service to the delinquent customer. (Ord. 13-32 § 2, 2013; Ord. 03-18(AM) § 12, 2003; prior code § 5.10.100)